Returns & Exchanges

At Craft Outlet, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. If your purchase isn't a perfect fit, our streamlined process makes it easy to swap styles or receive a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

3

Ship the Package

Drop off your parcel at any authorized carrier location or schedule a pickup to have it sent back to our distribution center.

4

Receive Your Refund

After our team inspects your returned items for quality assurance, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing